ICT Solution Manager

Serial number: 05010001

Company profiles:

Our client is one of the world’s largest telecommunications companies, a leading global connectivity and ICT solutions provider in China, with branches and subsidiaries in 72 countries and regions. With 15 years of presence in Europe, they provide customized and cost-effective integrated communications solutions and diversified telecom services to European multinational companies to meet their global business needs.
Size: Over 400,000(Worldwide)

Industry: Telecommunications and satellite transmission services
Location:  Frankfurt am Main 

Key Responsibilities:

  • To propose solutions that comprise telecom services, telecommunication, and ICT products for Enterprise customer requirements
  • To involve in the whole Pre-Sales Solution stage that may comprise of attending customer meetings, formulate a winning strategy by producing the best solution design, provide presentations, demonstrations, proposal writing, and answer RFP/bid
  • Provide Bid management functions of ICT projects
  • Provide solution input in BSS within specified KPI timescales, ensure the solution is deliverable
  • To provide oral/written communication with sales and customers to ensure an accurate response
  • Provide adequate backup to other team members during the leave.
  • Work as a team to provide new ideas and share solution knowledge via regular team meetings
  • Highlight and escalate any issues to Director as necessary
  • Escalate issues to the relevant technical experts when appropriate
  • Solution Team to be the ‘Center of Excellence’ on certain products and services, where individual members will be Technical Experts to provide guidance to other CT regional teams
  • Produce solutions using CT products but not limited to our services if it does not meet customers’ requirements. I.e. use of total off-net solution if needed
  • Update Server in SA Solution Folder with Bid Templates, unique solutions, new solution suppliers, and contacts
  • Highlight problems in BSS in order that is preventing from providing solutions as efficiently as possible
  • Centralize all bid documents
  • Provide high-level training to Sales Team on new and relevant solution services
  • Assist sales with pre-sales engagements and taking ownership of the solution
  • Take a lead role in client meetings in order to establish key information and propose appropriate solutions
  • Provide validation and guidance on proposals for internal teams
  • Accountable for the overall solution passed to Project Management
  • Accurately maintain data entries in the relevant fields of the appropriate business system

Requirements:

  • 5 years’ experience in technology-related work, including solution manager, presales specialist, or technical sales engineer in a customer-facing environment
  • Experience and expertise in at least two of the following areas: networking, security, data center facility, unified communication, virtualization
  • Hands-on and/or architecture experience in large scale enterprise and service provider environment
  • Understand what it takes to be a successful solution manager
  • Any relevant certification will be a plus (e.g. CCIE, VCP)
  • A Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience
  • Must be fluent in Mandarin, German, and English

You can send your resume to our mailbox: traumhoffnung.it.talent@gmail.com
Or leave us a message on the website. Our professional consultants will contact you as soon as possible.